Insights — Framework
The methodology behind our Operating Model Transformation practice, as a standalone diagram.
Overview
This is the diagram version of the methodology our Operating Model Transformation practice uses on every engagement — starting from decision-mapping rather than the org chart, because structure redesigned before decision rights are resolved tends to reproduce the old pattern under a new label.
This is also the working methodology behind our Operating Model Transformation practice →
Map who actually decides today, not who the org chart says should.
Redesign reporting lines only after decision rights are resolved, not before.
Rebuild workflows around the new decision rights, not the old ones.
Choose systems that support the target decision model, not the legacy one.
Install the committees and escalation paths that keep the new model from drifting back.